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Customer Support

Beringia Sizing & Fits

Measurements in this chart are in inches and refer to body size, not garment measurements. For further questions, please email us at customerservice@beringia.world - we're glad to answer any questions. 

We generally recommend 'true to size' as a fit rule of thumb. Most garments are athletic in fit, but fit as intended and mostly 'true to size'. The Altai Over Hoody and Bering Down Jacket are designed to fit as 'over jackets' so if you are on the smaller end of your size range, you might be able to size down - and conversely, if you are a tall/larger XL, you very well might fit in these jackets (we've had good reports!). 

Size Chart

Beringia Size Chart

Beringia Return Policy 

Returns 

We will accept the return of unused goods for 30 days after purchase.  If you are not satisfied with your purchase you can return it to us in like-new condition and in the original packaging, and we will process your refund.

To initiate this process please email us at customerservice@beringia.world along with your Order Number and we will email you a return authorization form. Please be sure to save your receipt or proof of purchase. (If not purchased from us at Beringia.world, please return to the original place of purchase or contact our customer service for how we can assist.)

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once processed, a credit will automatically be applied to your credit card or original method of payment within seven (7) days. 

Sale items 

Only regular priced and sale items may be refunded. “Clearance” or items marked “final sale” cannot be refunded. 

Exchanges 

We will replace items if they are defective or damaged. If you need to exchange an item for the same item in a different size, send us an email at customerservice@beringia.world and we will send you a return authorization form.

Back orders/Pre orders will be shipped to you as soon as they become available. Please contact us at customerservice@beringia.world for the estimated delivery date. 

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. 

Shipping & Customer Service 

To return your product, you will mail your product to: 

Beringia - 1952 Ren Cir, Unit A, Tustin, CA. 92780, USA

Depending on where you live, shipping time may vary for your exchanged product to reach you. Shipping time may vary outside of the USA; within the USA the return should be processed and shipped back to you within several days. If you are up against a deadline please email or call our customer service to help expedite the shipping and get you your gear on time.

Privacy Policy

The Beringia.world website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. If you’d like to learn about whether taking the red pill or the blue pill is better, go here: www.aboutads.info.

If you provide us with your email address, we’ll send you emails from time to time. The emails provide you with order confirmations, product updates, promotions, and general good stuff. You can unsubscribe from these emails at any time by clicking on “Unsubscribe” in any email you receive. Or, you can email us at customerservice@beringia.world and we’ll remove you.

All transactions on Beringia.world occur via secure SSL Encryption. Credit card information is passed to the merchant gateway and not stored in house.

Contact Us

Contact us with any questions at info@beringia.world.

Beringia Inc. mailing address (do not return merchandise to this address, please):

280 W Kagy Blvd Ste D #117, Bozeman, MT, 59715